Privacy Policy

Introduction

With the development of new communication tools, it is essential to pay particular attention to the protection of privacy. Therefore, we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information:

• First name

• Postal address

• Postal code

• Email address

• Telephone/fax number


The personal information we collect is gathered through forms and through the interaction established between you and our website. We also use, as described in the following section, cookies and/or log files to gather information about you.

Forms and interactivity:

Your personal information is collected through forms, namely:

  • Website Registration Form
  • Order form


We use the information collected for the following purposes:

  • Order tracking
  • Information/Promotional Offers
  • Statistics
  • Contact


Your information is also collected through the interactivity that may occur between you and our website, in the following ways:

  • Comments
  • Correspondence


We use the information collected for the following purposes:

  • Information or promotional offers
  • Statistics
  • Contact

Right to object and withdraw

We are committed to providing you with the right to object and withdraw your personal information.


The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.


The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.

To exercise these rights, you can:

Right of access

We are committed to recognizing the right of access and rectification to the persons concerned

wishing to consult, modify or even delete information concerning them.

The exercise of this right will be done:

Security

The personal information we collect is stored in a secure environment. Our staff are required to respect the confidentiality of your information.


  • To ensure the security of your personal information, we use the following measures:
  • SSL Protocol 
  • SET Protocol
  • Access management — authorized person
  • Access management — data subject
  • Network monitoring software
  • Computer backup
  • Username/Password
  • Firewall


We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk when using the Internet to transmit personal information.

Legislation

We are committed to complying with the legislative provisions set out in Loi 25.